TERMS & CONDITIONS / PRIVACY
GENERAL
Access to and use of this website and the products and services available on this website are subject to the terms, notices and conditions, by using the services you are agreeing to all of the Terms and Conditions, as these may be updated from time to time, you should check back regularly to read any changes. We reserve the right not to supply product either online or ex retail.
NO WARRANTIES & LIMITATION ON LIABILITY
Carlaw Park Die Hards Ltd (CPDH) does not warrant or guarantee: The accuracy, adequacy, quality, currentness, validity, completeness, or suitability of any information available on this Site for any purpose; That any information or documents will be free of infection by viruses, worms, trojan horses or anything else manifesting contaminating or destructive properties; or That the functions or services performed by CPDH or its service providers will be uninterrupted or error-free or that defects in this Site will be corrected.
In no event shall CPDH be liable to anyone for any delays, inaccuracies, errors or omissions with respect to the information or the transmission or delivery of all or any part thereof, for any damage arising from or in connection with, or for the results obtained from the use of the information. CPDH will not be responsible if any information infects or contaminates your system or information. The entire risk as to the quality, performance, accuracy, adequacy, completeness, currentness, validity and quality of any information is with you.
All of our products are sold in good faith and are obtained from suppliers worldwide on this basis. If any garment design is disputed, please contact us and appropriate action will be taken immediately.
DEBT RECOVERY
Should any outstanding debt need to be placed with a collection agency all additional costs will be added along with, a one percent, per month interest charge.
GENERAL
Access to and use of this website and the products and services available on this website are subject to the terms, notices and conditions, by using the services you are agreeing to all of the Terms and Conditions, as these may be updated from time to time, you should check back regularly to read any changes.
DISCLAIMER
CPDH makes no representations about the suitability of the information contained in the documents and related graphics and Digital Video published on this Site for any purpose. All such documents and related graphics, Digital Video are provided "as is" without warranty of any kind to the extent permitted by law. To the extent permitted by law, CPDH disclaims all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
In no event shall CPDH be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information, provision of or failure to provide services, or material available from this Site. To the extent that CPDH may be found liable for any loss or damage whatsoever in connection with the use of the information, such liability will be limited to the actual cost to CPDH of the services provided.
PROTECTING CUSTOMER SECURITY
We may use your information with a anti-fraud, credit check agency or bank. This is only to prevent fraud and confirm your identity for payment security only. This will NOT effect your credit rating and is not a credit check.
DISCLOSURE OF INFORMATION
Normally CPDH will not disclose any client information to a third party However, we may disclose your personal information to our group of companies and or third parties:
1) If CPDH buys or sells any asset or business
2) If CPDH or all of its assets are acquired by another third party, in this case all assets including customer personal data would be a transferred asset.
3) Or if CPDH is under a duty of disclosure to provide personal data in order to comply with legal requirements or obligation, or in order to apply or enforce our terms and conditions, rights and property. Including disclosure of personal information with credit risk reduction agencies and fraud protection companies and or organisations.
THIRD PARTY WEBSITES
In some places on our website we have external links to other sites we do not own or operate, these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend reading each before giving personal information to them.
USE OF WEBSITE
This is an e-commerce shopping site and no other use is permitted. The site may only be used for lawful purposes. Users are prohibited from violating or attempting to violate the security of this site or using it to obtain products not properly ordered and fully paid for. Users may not send unsolicited email messages ("spam") to or through the site or otherwise harass the site owner or other users. We reserve the right to refuse to deal with any user who violates our rules.
ORDER CANCELLATIONS
We accept order cancellations on orders before they are sent only. Once an order has been sent or if you do not wish to keep the order the normal returns policy applies. Please do not illegally or fraudulently tell your bank and or credit card company you didn't order from us to attempt to cancel the order, this will only lead to legal ramifications and the charging of all retrieval fees.
Our returns policy is responsible and any goods returns within this policy will be refunded in full.
USE OF INFORMATION
Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from the Site website may be copied or retransmitted unless expressly permitted by CPDH. CPDH shall have the right at any time to change or modify the terms and conditions applicable to your use of the Site. You should check our Terms and conditions regularly to keep abreast with these changes.
PRIVACY POLICY
CPDH takes the privacy of its customers and visitors seriously. We do not share, sell or rent any of our customer information to any third party except when needed for services to you, for example - shipping services, payment with banks or DPS, credit and or security checks, customer research for marketing reasons, or when we have customers permission to do so. Our entire staff at CPDH are also online customers of other online stores, we fully understand security and privacy issues and fully respect them.
CUSTOMER CONTACT & MARKETING
When you join or become a member with us we send out special offers, updates of new stock and exclusive offers to members, this means we will use your name, address, email address and phone number to do so. Most of the time it will be name and email only, this information is also not given out as noted above in section: "Privacy Policy". On each email you can choose to op-out of the marketing, at which time you will no longer receive marketing from CPDH.
Marketing offers may be made from time to time and will be made subject to terms and conditions stated on such offers. Offers are made in good faith however as some incentive items are limited it is possible incentives may have run out and be no longer available. We encourage all clients who may receive incentives to act quickly to ensure supply.Please be assured we do our best to make sure any and all offers are available for the duration of any promotional period
COOKIES
What are cookies? Cookies are information files sent to your computer and are kept on your local hard drive, this makes thinks like remembering your email address in the login feild of the site faster and allows functions such as featured products to be more personalized, it may show you the newest items since you last visited the CPDH website, it is easy to change the settings on your website browsers should you not want cookies stored without your concent. We recommend updating your browser to the latest version to enjoy all the best features the web has to offer, FireFox, Internet Explorer 9, Chrome, Safari are the best ones.
PROTECTING CUSTOMER SECURITY
We may use your information with a anti-fraud, credit check agency or bank. This is only to prevent fraud and confirm your identity for payment security only. This will NOT effect your credit rating and is not a credit check.
SECURITY
Payment options The most secure form of payment is via direct credit to our account which gives you total control of the process. We can then direct credit any refunds directly to you should the need arise. However like most of us, a credit card is the most preferred method option so it is important this info is managed correctly. We take your internet security very seriously. In order to maintain the highest standard we process all online credit card payments through DPS who are an independent processing company.
We never actually see your card details as these go straight to DPS Your card details are therefore not stored so will need to be entered for each new transaction. For any phone orders we will ask for your card details over the phone. Once your order has been processed your card info is stored for 14 days then securely destroyed. We will not ask for any credit card info to be sent via email. If you have any concerns regarding this we recommend you pay via Direct Credit.
WEB BROWSER SUPPORT
CPDH supports Mozilla Firefox, Microsoft Internet Explorer 10.0+, Google Chrome and Apple Safari 4.0+. We recommend upgrading your browser to the latest versions, it only takes a min or so and makes viewing the web faster and better for you as a user.
ANY FURTHER QUESTIONS?
We are more than happy to answer any questions you have about anything on our website. Email the team here.